Company Profile

Privacy Policy

1. Introduction

At LCRE Dubai, your privacy matters to us. We are committed to protecting your personal information and ensuring that it is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with us online or offline. By using our website, services, or mobile applications, you agree to the terms outlined in this policy.

2. Consent to Data Processing

By accessing our website or using any of our mobile applications, you agree that you have read, understood, and accepted the practices described in this Privacy Policy. If you do not consent to these terms, we kindly request that you refrain from using our digital platforms.

3. Sources of Personal Data

We collect personal data from a variety of sources, including but not limited to:

  • Our Website – Information shared via our site (www.lcredubai.com) and our official social media pages (Facebook, Instagram, LinkedIn, etc.)
  • Electronic Communication – Emails, SMS, WhatsApp, chatbot interactions, and phone calls with our team
  • Mobile Applications – If and when you use our official apps
  • Events & Promotions – Data provided during exhibitions, mall kiosks, registration forms, surveys, or competitions
  • Advertising – Interactions with our digital ads or those of our marketing partners
  • Third Parties – Registered brokers, sales partners, government portals, banks, and data providers
  • Automated Tools – Cookies, web beacons, and analytics tools that track website visits, IP address, and device/browser types

4. How We Use Your Information

We use your data for several legitimate purposes, such as:

  • Assisting you in finding the right property
  • Responding to your queries or feedback
  • Executing contracts or agreements
  • Sending promotional offers, property alerts, or newsletters (if opted in)
  • Managing loyalty or referral programs
  • Processing transactions or payment-related communication
  • Ensuring compliance with local regulations and legal obligations
  • Enhancing user experience through analytics and remarketing tools

Your data may be shared with government bodies, regulators, or legal authorities if required by law.

5. Data Storage and Retention

Your data is securely stored on our internal systems and servers, which may be operated by our technology providers in the UAE or abroad.

We retain your personal data for as long as it is necessary to serve your needs or as required by law. You may request data deletion at any time, and we will comply unless retention is legally required.

6. Withdrawing Consent

You have the right to withdraw your consent at any time. Once withdrawn, we will cease processing your data unless required by law to retain certain information.

7. Changes to This Policy

LCR Dubai reserves the right to update or modify this Privacy Policy from time to time without prior notice. We encourage users to review this page periodically to stay informed of how we protect your data.

It is your responsibility to ensure that the personal data we hold is accurate and up to date. Please inform us of any changes.

8. How to Contact Us

For any questions or concerns about this Privacy Policy or your personal data, you may contact us through any of the following:

  • Email: info@lcredubai.com
  • Phone: +971 54 336 6056 / +971 4 441 4387
  • Office: A1505, The Opus By Omniyat, Business Bay, Dubai, UAE